About this video
Many visitors leave a website because they have one small question and nobody to ask. A chat option, such as a WhatsApp button or a live chat widget, lets them ask instantly and turns more visits into enquiries.
This video compares the main chat options for WordPress and shows how to add one to your site.
What you will learn
- Why chat increases enquiries
- WhatsApp click-to-chat buttons
- Live chat widgets such as Tawk.to
- Installing and placing the chat button
- Answering quickly and saving common replies
Quick answers
Is a WhatsApp button free?
Yes. A click-to-chat link or a free plugin opens WhatsApp with your number.
Does a chat widget slow down my site?
Some do. Choose a lightweight option or load it after the page has loaded.
Try it yourself: Create a WhatsApp click-to-chat link with a pre-filled message and add it to your contact page.
Free downloads
Found this useful? Get our free cheatsheets
SEO cheatsheet, Google Business checklist and a full course guide. Enter your WhatsApp number to download them instantly.
